Privacy Policy
Effective Date: June 5, 2025 — Last Updated: June 5, 2025
1. Introduction
Taqueria Baez LLC ("Taqueria Baez," "we," "us," or "our") operates the website www.taqueriabaez.com and related services including SMS/text messaging programs. This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit our website, dine with us, place orders, or interact with our text messaging services.
By using our website or services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our services.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name and phone number when you place an order by phone or text us.
- Order Information: Details of your food orders, payment method (cash or card), and order history.
- SMS/Text Messaging Data: Your mobile phone number, opt-in/opt-out status, message delivery and engagement data (such as delivery receipts), and the content of messages you send to us (e.g., STOP, HELP, or keyword responses).
- Device and Usage Information: Browser type, IP address, pages visited, and referring URLs when you visit our website.
- Location Information: General location data derived from your IP address or voluntarily provided when requesting directions to our restaurant.
3. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your food orders
- To send you order confirmations, pickup notifications, and order status updates via SMS
- To send announcements about our restaurant, including new locations and changes to operating hours
- To respond to your inquiries and provide customer support
- To improve our website, services, and customer experience
- To comply with legal obligations
4. SMS/Text Messaging Privacy
When you opt in to receive text messages from Taqueria Baez, we collect your mobile phone number and messaging engagement data. This information is used solely for the purpose of sending you text messages related to our restaurant services.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Your mobile phone number, SMS consent, and any information collected through our text messaging program will not be sold, rented, loaned, traded, or otherwise shared with or disclosed to any third parties or affiliates for their marketing or promotional purposes. We may share your information with service providers who assist us in delivering text messages (such as our messaging platform provider), but only to the extent necessary to operate the messaging program and subject to confidentiality obligations.
We use your phone number to send text messages related to orders you place by phone. If you reply STOP, we will not send you any further messages.
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- Service Providers: We work with third-party service providers who help us operate our business (e.g., payment processors, messaging platforms, website hosting). These providers are contractually obligated to protect your information and may only use it to perform services on our behalf.
- Legal Requirements: We may disclose your information if required by law, regulation, legal process, or governmental request.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights and Choices
- Opt Out of SMS: You may opt out of receiving text messages at any time by replying STOP to any message. You will receive a one-time confirmation of your opt-out.
- SMS Help: Reply HELP to any text message for assistance, or contact us directly.
- Access and Deletion: You may contact us to request access to, correction of, or deletion of your personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us: